ITO Project Manager (Fluent Korean & English)

Experience:

• 5+ years of experience in IT development/ operation project management
• Proven track record in developing and managing systems based on Magento, Java & Spring Framework.
• Demonstrated experience in successfully building and operating e-commerce websites and CRM systems.
• Global proficiency and exposure in project management.
• Proficiency in effectively managing customer relationships and human resources within project teams.

Skills / Knowledge:

• Fluent in business English and Korean with effective communication skills to communicate directly with customers (mandatory).
• Proficiency in Java, JavaScript, HTML5, and proficiency with various open-source technologies.
• Strong command of database management systems including MongoDB, PostgreSQL, MySQL, and other open-source databases.
• Extensive experience in designing, implementing, and utilizing Open APIs.
• In-depth knowledge and hands-on experience with e-commerce platforms such as Magento, Shopify, etc.
• Possess a proactive mindset with a demonstrated ability to drive results.
• Excellent customer management skills, including handling key customer interactions, listening to and addressing their feedback (VOC), analyzing and supporting received tasks, and proposing and discovering new business opportunities.
• Strong human resource management skills, including team building, conflict resolution, and performance evaluation.
• Strong issue-resolution skills, with the ability to identify and address challenges promptly and effectively.
• Demonstrated proficiency in quality management, ensuring that projects adhere to high standards and meet client requirements.