[Onsite Thailand] IT Support/Helpdesk

Requirements: 

• Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• At least 2 years working experience in IT Support role.
• Proven experience working in an IT support role, providing technical assistance to end-users.
• Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
• Familiarity with network protocols, TCP/IP, DNS, DHCP, VPN, etc.
• Proficiency in troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices.
• Excellent communication and interpersonal skills, with the ability to effectively interact with users of varying technical backgrounds.
• Customer-focused attitude and a commitment to delivering high-quality support services.
• Strong analytical and problem-solving abilities, with attention to detail.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Cisco CCNA) are a plus. 
• English communication.