Mô Tả Công Việc
- Manage product operational activities, ensure to maintain and improve user experience
- Use data to analyse, identify issues from products/services and coordinate with other departments (IT, Business, Customer Services, etc.) for solving those issues, optimizing operating system and improving features.
- Maintain constant communication with internal stakeholders and external partners to ensure proper operations of the product
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
- Participate in setting up and executing company campaigns to minimise operational mistakes and issues
- Report weekly, monthly about the products/services & projects in charged, provide insights to understand & improve operating activities performance.
Yêu Cầu Công Việc
- Bachelor degree in International Business, Business Administration or related fields
- Know how to use SQL language in data retrieval, analysis, calculation
- Knowledge about online payment (e-commerce, fintech, finance, e-banking, etc.) is a plus
- Eager to learn & adaptability - Good communication and stakeholder management skills
- Quickly adapt to change at a high speed space
- Enjoy dynamic and fast-paced environments