Product Owner/ Business Analyst (Expert/ Senior)

Product Management –Product development, including user-friendly interface, flexibility, and features suitable for business customers’ processes and operations;–Work closely with Product designers to create wireframes and prototypes, iterate on product features and enhancements, and user interfaces that are friendly UX/UI and align with the product vision.– Ensure compliance with quality standards and processes during product development;– Support project management in planning, risk assessment, and resource management to ensure progress and product quality;– Interact closely with technical departments to ensure proper understanding of requirements and accurate response to technical requests;– Monitor product performance post-deployment and take necessary measures for improvement;– Stay informed on industry trends, best practices, and emerging technologies in e-commerce and e-logistics.Market Research and AnalysisCarry out market research and analyze the requirements of partners and customers, propose solutions according to the company’s strategy;Stakeholders Management– Provide training and instruction documents to help customers understand and take full advantage of product features and functions;– Ensure effective customer support processes, and quickly respond to support requests and customer requirements;– Maintain relationships with partners and customers to understand their requirements for consulting better, supporting, providing solutions, and ensuring customer satisfaction.