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Mô Tả Công Việc
- Participate and facilitate the go-live support of new installations and major upgrades.
- Work with developers’ team to develop hosting infrastructure & service for company software.
- Deploy updates for production, testing & development.
- Promptly resolve any hosting/deployment related issues in production services.
- Identify and document product bugs and escalate to development team for resolution
- Manage and track all issues through resolution.
- Execute installations, upgrades, and configurations according to work instructions and standards of applications, tools, and interfaces.
- Monitoring and maintaining computer systems and networks
- Deliver accurate project documentation and participation in project management as required.
- Support on setting up working environment for newcomers.
- Occasionally be on-call for highly critical system issues and for strategic accounts.
Yêu Cầu Công Việc
Technical attributes:
- From 1+ years of experience in similar position
- Have experience working with Git & TFS
- Experience working with Azure DevOps or AWS
- Bachelor’s Degree in information system/Information Technology/Computer Science or similar program.
- Intermediate English level:
- Knowledge in Windows Server troubleshooting
- Understand (basic) knowledge of SQL
- Knowledge in Network Fundamental / Server Fundamental
Additional attributes (preferred not required):
- Experience in Win forms
- Working knowledge or experience in ERP type systems
- Experience with workflow-based systems
- Experience with Agile Development methodologies
- Programming or scripting knowledge is a plus.
- Have experience in configuring software is a plus
Hình thức
Quyền Lợi
We are our people, and whilst as a business we make software, as an organization, we make some of the industry’s best! Joining the team you will work with the engineers around the world from BMW, Mercedes, Honda, Porches, Hyundai …
1 WORKING HOURS
- Working hours is flexible and the standard guideline is between 8:00 AM to 5:00 PM with 1 hour break for lunch.
- Staff can start early and finish early to keep in sync with Australia working hours
- Hybrid working from home and at office.
2 LEAVES
- 12 days Annual Leave per annum. Annually leave is accumulated up to 2 years.
- Additional one annual leave day for every five years of service
- Sick Leave: 5 days paid per annum.
- Compassionate Leave: 3 days per annum
3 HEALTHCARE
- Premium Personal Health Insurance package for full-time and permanent staff.
- Annual health check
4 BONUSES
- 13th month bonus
- Loyalty reward Program (Bonus for every 3 years, 5 years of service)
5 OTHER BENEFITS, ALLOWANCES AND INCENTIVES
- 100% salary during Probation Period
- Weekly budget for team buildings (150,000 VND per week per person)
- Fully sponsored onsite trip to Titan international offices (AU, Thailand, UAE, EU etc.)
- Gifts on special occasions + holidays (Tet, Full-moon festival, Birthday, Christmas etc.)
- Employee Referral Program
- Internal events every month (Happy lunch, Milk tea Friday, etc.)
- Sport Activity Funding (Football every Tuesday)
- Education Funding
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