Urgent - Senior Site Reliability Engineer (Devops, AWS)

Optimizely is focused on unlocking digital potential. We are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation software. We have incredible customers – isn’t that one of the most important aspects of looking for your next job? Optimizely has over 9,000 brands from global organizations such as Visa, Sky, Yamaha, Wall Street Journal to tech innovators like Atlassian, DocuSign, Fitbit, and Zillow. Not only are we financially sound and growing but we have unicorn status: Exceeded $300M in revenue in 2020, is profitable already, and has all strategic options ahead of itself. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities. We are an inclusive culture with a global team of 1500+ people across the US, Europe, Australia, and Vietnam. We blend European and American business culture with emphasis on teamwork, inclusion, and moving fast. People make the difference! If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply! We’re just getting started...

• Help build a Site Reliability Engineering culture across the organization by sharing your best practices, approaches, documentation, and code with other engineering teams 

• Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually 

• Ensure effective performance and 24x7 availability of all production systems. 

• Monitor alerts coming out of all Optimizely’s platforms, and coordinate with Operations/SRE/TSS/Engineering teamsas necessary to take preventive or corrective action to resolve any incidents, with a goal to minimize MTTA/R. 

• Put in place and manage an effective on-call rotation within the team. 

• Work with engineering teams to set up proper monitoring and alerting thresholds across all Optimizely services and applications so SRE team is focusing on key areas to stabilize the platforms. 

• Document your system knowledge as you acquires it over time, create runbooks, and ensure critical system information is readily available to those who need it 

• Accountability for platform uptime SLAs.