Việc làm cho sinh viên Đại học Sư phạm Kỹ thuật Vinh

Building, managing and controlling the technical side 100+ users in call center inbound/outbound
• Arrange a stable network and telecommunication environment
• Cooperation with the IT team to setup necessary settings in the server
• Cooperation with telecommunication providers – CMC/FPT/South Telecom/Other/Viettel
• Cooperation with other Vendors (Auto dialer system, Softphone, etc.)
• Manage Auto dialer camping (2 subordinates)
• Manage softphone software
• Prepare reports about the efficiency auto dialer system, IVR, and VoiceBot performance.
• Monitor and manage the key parameters of working auto dialer and manual calling systems:
utilization of operators, utilization of phone lines, idle time, service level, contact rate, manage dialer
productivity (number of lost connections, % of proceeding campaigns, utilizations of operators)ConfidentialityThe employee is liable for keeping the confidentiality of all technological and business secrets of the Company
during the employment.

 

Oivan is seeking full stack developers with 3+ years of experience in Ruby on Rails and other relevant technologies to join our growing Ho Chi Minh City & Danang teams. 

We offer the unique opportunity to work and improve your skills with a diverse and geographically distributed team of technology and business experts around the world. We have offices in Helsinki (Finland), Khon Kaen (Thailand), Bangkok (Thailand), Abu Dhabi (UAE) and Riyadh (KSA) and Vietnam.  

Our project team uses Scrum framework via Scrum.org certified Professional Scrum Masters. 

We have flexible hours and remote work options with open culture and Nordic management style. Our Nordic spirit and values drive the way we work always. 

This role provides technical development support (programming, hotfix, deployment) for Clients seeking technical assistance in maintaining their websites and software systems.

The role must be able to perform remote troubleshooting through diagnostic techniques, and determine the best solution or escalate based on the issue and details provided. 

Great programming skills, particularly but not limited to .Net, and a long experience working as a developer, are required.

Must be teamwork, customer-centric focus, and the ability to work in a fast-paced environment.

JOB DESCRIPTION

We have multiple software development projects from our international clients, majorly based on Microsoft technologies, such as .Net Core and ASP.NET. As a 24/7 .NET Developer, you will:

• Join to support a variety of projects for our international clients, especially the projects that are based on but not limited to Microsoft .NET platform, i.e. C#, Asp.Net, .Net Core, Web API, Optimizely CMS/Commerce.
• Be a part of the big Niteco development team and Niteco support team to troubleshoot application issues, consult the client and implement bugs fixing and/or change requests to the systems.

Niteco 24/7 Application Support Engineers will be the first point for customer technical issues, but once the problems are escalated to Support Developer team, you must be able to reproduce the reported problems, self-investigate the root cause and troubleshoot the issue, or coordinate and follow-up with Niteco 24/7 Application Support Engineers and with the related stakeholders, and deliver the solution or workaround to fix the problem until the problem is resolved.

• Follow best practices and coding standards to ensure the best system performance regardless of the browser or device.
• Work with cloud environments (Azure, IBM, docker/Kubernetes) and latest database technologies: MSSQL, MongoDB, etc.
• Work closely with the DevOps team to have good CI/CD processes in place, and be in charge of deployment of the hotfixes to address the incidents raised by the client.
• Jump into the War Room (critical incident chat room/meetings), if required, with support from the Application Support Engineers, to communicate with the client concerning the critical incidents and propose the solution or the plan to fix the problem
• Able to work in shift: The team needs to cover 3 different shifts 

1 Developer covers Morning shift: from 6:00 AM to 2:30 PM (8 working hours, 30 min break) on Mon-Fri

2 Developers cover Afternoon shift: from 1:00 PM to 10:00 PM (8 working hours, 1 hour break) on 3 weekdays and Sat-Sun

1 Developer covers Special shift: from 7:00 PM to 11:30 PM (4 working hours, 30 min break) on Mon-Fri; and 6 AM to 1 PM (6 working hours, 1 hour break) on Sat-Sun (to be finalized)

About NAVER and NAVER Vietnam:

NAVER Co., Ltd. is a global brand that provides a range of services, including the largest web search engine in South Korea, the LINE messenger app with over 200 million users worldwide, the SNOW video app, the digital comics platform NAVER WEBTOON, and more. In 2018, NAVER was recognized as the 9th most innovative company in the world by Forbes and was listed as a top 6 Future 50 company by Fortune magazine.

In 2021, NAVER's expansion in Vietnam has been aimed at tapping into the country's growing Information Technology market by initially partnering with two leading universities in Hanoi - HUST and PTIT - to expand the Global AI R&D Belt. This year, the NAVER Vietnam Development Center (NVDC) was established in Ho Chi Minh City, while another center is in the process of being set up in Hanoi. The company continues to uphold the core values of "Autonomy - Challenge - Teamwork" and is dedicated to becoming one of the strongest development centers in Asia.

Additionally, in 2022, NAVER VIETNAM has continued to expand its reach, sponsoring high-quality programming courses for students at UIT and opening a new center called the GWE Webtoon Operation Center to provide top-notch experiences for comics lovers around the world.

Your daily task: 

• Develop Front End part of various NAVER Services like VLIVE, VIBE, Smart Place, NAVER Cloud etc… ( using React and Vue ) 
• For Angular engineer: Migrate an Angular project as ReactJs, working with Korea eCommerce Team as one team

You will be a key member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services.

What you will be doing:

• Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, messaging and collaboration, enterprise mobility, desktop virtualization, end-point security, patch management, and enterprise back-up.
• Responsible for planning, designing and architecting IT solutions in the scope of EUC. 
• Oversee end-to-end implementation of IT solutions, along with change management activities.
• Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
• Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
• Provide third level support for incidents and problems in designated areas of expertise.
• Any relevant ad-hoc duties such as develops scripts, PowerShell Scripts for automation.
• This is an individual contributor role.
   

- Nghiên cứu, triển khai, phát triển các dự án về Computer Vision về các bài toán: Face detection, Facial Landmarks and Face Filter , Gender and Age Classification, NSFW for Livestream and Image.

- Nghiên cứu, triển khai, phát triển dự án Chat Bot, Bot mô phỏng lại hành vi của user.

- Phát triển các dự án AI khác phục vụ cho nền tảng Livestream.

- Thiết kế, lập trình, kiểm thử đơn vị, sửa lỗi các ứng dụng phần mềm theo yêu cầu của công ty và khách hàng sử dụng các công nghệ sau: React Native, Ionic

- Phối hợp với nhân viên kiến trúc hệ thống, phân tích nghiệm vụ và kiểm thử để hoàn thành công việc dự án

- Tham gia thường xuyên các buổi họp review code và thảo luận với các thành viên trong nhóm để nâng cao chất lượng công việc

- Triển khai sản phẩm lên môi trường của khách hàng, hỗ trợ nghiệm thu 

- Tham gia ước lượng thời gian hoàn thành công việc, xây dựng đề xuất giải pháp cho khách hàng

The Tech Lead owns the development of a new generation anti-fraud technology platform. This is a high-growth opportunity. You will participate in the strategic direction of the company and products, and use your experience and expertise to drive engineering initiatives, such as migration to microservices, building a world-class rules engine system, or building a new machine learning pipeline and platform (Feast/Ray/SageMaker/etc) for fraud detection, as well as lead software engineering teams to deliver business-driven products. 

In day-to-day work, you will be working closely with several cross-functional teams, including Engineering Managers, Product Managers, Product Designers, Data Scientists, and so on. You will practice customer obsession and actively look for ways to innovate and solve the customers’ pain points. 

As a lead software engineer of new products, you will be encouraged to shape and define the technology (be it ML, Neural Network, Behavior Analytics, Golang, or microservices) & best practices that benefit the team and support long-term scalability & performance. You will be the engineering evangelist to the team on how to maintain a good codebase, and how to make sound trade-offs that help the customers while not creating a one-way door problem that could slow down the engineering team later. 

Our ideal candidate has at least five years of experience in Backend development. The candidate should have strong knowledge and good experience in scaling a production system to serve a large volume of transactions. You are able to, and enjoy, working across multiple teams across locations, and have good communication and interpersonal skills. You have proven your ability to work under tight timelines in your previous work experience and are highly organized and detail-oriented.

Key Responsibilities

• Provide technical leadership to build cutting edge fraud detection and prevention systems that scale to millions of users by leveraging scale data, distributed systems, and advanced machine learning
• Identify gaps and opportunities to improve engineering operations, including best practices, operational processes, code quality, modern architecture, to enable faster innovation
• Deep dive into ambiguous areas to create clarity and drive execution
• Engage with the engineers across GeoComply on software design and architecture, and guide cross-functional product and engineering teams to deliver high impact technology solutions and address complex problems in risk and fraud domains 
• Develop reliable, and scalable software
• Build microservice architecture using Node, Python, Golang or Java
• Propose and build team processes & tools
• Contribute with ideas and suggestions
• Contribute to hiring processes & standards, participate in hiring and mentoring team members

We are looking for a Senior Full-Stack JS Developer to join our team in HCMC, Vietnam.

As a Senior Full-Stack Developer at GeoComply, you will develop and maintain GeoComply products and contribute to the implementation process of features and solutions, working closely with the Development Lead, Product Manager, and QA.

Our ideal candidate has at least 3 years of experience in Frontend Web development, including a minimum of 2 years of experience  backend development. You also have experience with systems used in professional software development such as JIRA and Git.

You are capable and fond of working with multiple teams across locations, possessing good communication and interpersonal skills.  You have experience working in short, agile, iterative development cycles and have a great passion working in agile development process environments.

Key Responsibilities

• Research new features, analyze requirements, estimate implementation; design software; code reviews; document solutions
• Design solutions, taking non-functional and operational requirements into consideration
• Develop and execute unit tests and functional tests as needed
• Participate in Quality Assurance of the software deliverables
• Participate in development and maintenance of Platform test automation suites
• Maintain JS based products.
• Assist with preparing release packages for customers
• Ensure the applications are continuously delivered with high quality
• Follow the best practices and process established in the team
• Be a liaison between Server Team and Mobile Team to capture technical specification, design and develop APIs consumed by mobile SDKs.
• Understand the company's vision, goals and strategy. Actively contribute to the achievement of the goals and execution of the company’s strategy

About GeoComply

We’re GeoComply! We're a market-leading, hyper-growth technology provider with teams across five countries and three continents with a global customer base. And we have no plans to slow down.

Achieving 650% growth in annual revenue over the past three years and dubbed a tech “Unicorn,” we’re revolutionizing how people and businesses use the internet to instill confidence in every online interaction. Trusted by leading brands and regulators for the past ten years, our geolocation solutions are installed on over 400 million devices and analyze over 10 billion transactions a year.

At the heart of it all is the people - we are deeply committed to creating and sustaining a world-class experience for our employees and partners, and providing for the needs of our customers.

The Role

Do you want to be the Engineering Manager of a product that is the #1 geolocation, device validation, and digital identity verification solution in the world, for web-based applications in a highly regulated market? 

Oobee connects web applications on a browser to native applications on the same device to complement browser capabilities. The Oobee product incorporates multiple components: Native Android/iOS applications, a JS library and a back-end web service. We expect the candidate to have a T-shaped technical knowledge with in-depth understanding about the mobile development as well as the breadth of knowledge about frontend/backend web development.

As part of the Oobee team, you’ll have an impact on establishing a solution that can be easily integrated, have minimal impact on clients’ business and processes, and provide the highest accuracy on the market. Our long-term strategy is to become a comprehensive fraud detection and risk management solution.

As an Engineering Manager for Oobee, you will have the opportunity to work with geolocation verification in both mobile web and mobile app environments. You will work with Product Managers in Europe and North America to shape and align roadmaps and drive and execute the roadmap for Oobee to meet business goals. You will also work closely with the other teams to gain insight into the solution performance and set new targets to continuously improve it.

On a daily basis, you will manage a full-stack software engineering team and maintain clear career paths for your team - it will be critical to foster a team environment that collaborates closely with remote offices (Vietnam, North America, East Europe). 

Key Responsibilities

• Collaborate with product manager & cross-functional team to determine the Oobee product roadmap that aligns with the broader company vision
• Oversee the Oobee architecture, be responsible for execution/delivery of projects that meet the business objectives
• Oversee the team positivity culture and optimize the working model for efficiency & product quality
• Coordinate Research on new promising technologies and Designing of new features upholding the principle of Oobee
• Manage the team through critical projects, making hard tradeoffs between scopes, engineering capacity, and time constraints 
• Coach, develop, and grow your direct reports, build a strong culture of quality, handle conflicts well and help build consensus
• Recruit high-quality engineering talents for the team 
• Write and maintain internal documentation with the technical lead
• Review technical requirements with technical leads and architects. Ensure high quality and completeness of requirements breakdown into tasks

As the company expands into more markets across the region, we are looking for Technical Support to join the business Technology Operations team. The candidate is responsible for working on operations, and support tickets

• Assisting partners and customers with technical support inquiries by responding to tickets promptly.
• Testing, troubleshooting, and deploying VoIP equipment such as SBC, IP-PBX, and SIP Trunk.
• Working with Hardware Providers to test and ensure their products comply with us.
• Working with Telco partners to launch the SIP Trunk.
• Opportunities to work on core product development, integration development, and other project implementation.

•    Software development, testing and deployment of communication related services/applications.

•    Design, implement and monitor scalability, redundancy, quality of service

•    R&D on state of the art communication protocols and technologies

- Responsibility for: designing, developing and delivering high-volume, low-latency applications for mission-critical systems.

- You will be part of a talented software team that works on mission-critical applications, managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

As the company expands into more markets across the region, we are looking for a System Admin to join the Technology Operations team. The candidate is responsible for planning and working on operations.

• Monitor system and service performance, which is maintained by the team, continuously optimize, or conduct the necessary investigation to ensure no compromises.
• Engaged in the Infrastructure team to monitor and to plan for vulnerability fixes on Cloud Infrastructure (CI/CD).
• Engaged in the VoIP team to handle support ticket level 2, working with the telco provider for troubleshooting.  
• Manage access management, mobile device management, and equipment management for new employees in compliance with ISO 27001, SOC2, and CSA-Star-2 (Type 1 / Type 2) procedures.

About the job

Do you have interest in, and experience with, networking technologies and are you passionate about developing your skills in routing, switching, WLC, network security and LAN? Do you want to make your mark on Netcompany's Cisco network in our still-growing business? Then you might be our new network colleague in Netcompany Operations.

Netcompany is currently looking for a Network Engineer, who would like to be challenged in a role that requires high technical professionalism, a broad IT knowledge and strong network competencies. The position is an exciting opportunity for those who can see themselves working in a network role, where you will eventually be responsible for your own area and play a central role in Netcompany's network.

About your tasks and the team

Netcompany Operations is a well-established operations organization with more than 250 technicians, who handle everything from community- and business-critical application operations to infrastructure management, in two state-of-the-art data centers and in the public cloud. Intelligent solutions and exciting technologies are a priority in Netcompany Operations – and this is no exception for the network team.

As our new Network Engineer, you will: 

• Be a part of our network team with 9 colleagues. This team is a part of our unified Infrastructure team
• Work with daily operations and maintenance for Netcompany's Cisco network as well as network management, establishment, debugging and expansions of our customer solutions
• Keep our own installations running in both hosting environments and enterprise environments
• Handle exciting and challenging tasks within all parts of the network, both LAN, WAN and controller-based WiFi networks in Netcompany's Enterprise network 

Moreover, you must have an interest in being deeply technical and have a curiosity to learn new skills and solve problems, enabling you to work on tasks in Netcompany Enterprise LAN/WAN at many locations around the world.

Our strategy is based on a Cisco infrastructure that ranges from ASR to ISR edge routers to UCS server environments. On the security front, we use both Cisco and Fortinet firewalls and work intensively with technologies such as IPS and DDoS protection.

These tasks will be among your primary tasks:

• Maintain and expand our global administrative network (LAN)
• Tasks related to network security through working with firewalls and associated security technologies.
• Maintain network monitoring and syslog collection via Orion and Splunk
• Close collaboration with server, storage and backup specialists

Perifit, a product improving the lives of hundreds of thousands of women worldwide, is looking for its next Failure Analysis Engineer. 

You will be responsible for the analysis of the issues our customers are facing. 

Your missions : 
- Collection of user feedback via Intercom Notion and Jira, 
- Create tools to follow up defect trends and follow them (customer feedback, automatic bug reports), 
- Analysis of product failure : gather data to better understand our issues, with the help of the hardware team and software team 
- Create CAPA and implement solutions into production with other teams : industrialisation, product and software 
- Improve our failure analysis process with the customer success team, 
- Improve our testing equipment through requests to hardware team,

• Provide technical solution & directing software programming, documentation development 
• Review code & consult to team member 
• Maintaining and upgrading existing systems 
• Analysis requirements and maintain technical documentation 
• Participate in all phases of product development process including analyzing user requirements, designing system architecture, coding, testing and deployment

The Automation Team Leader will lead the automation team in Prepress to support new customer programmes and initiatives, ensuring graphics automation routines are available in a timely manner in line with receipts of customer orders. 

Key responsibilities: 

• Working with requestor and other relevant teams to support new customer programmes and initiatives, ensuring graphics automation routines are available in a timely manner in line with receipt of customer orders. 
• Ensure that all customer programmes are created to existing standards relating to Graphics automation, such as coding conventions, procedures, operational manuals and consistency of formatting, etc 
• Provide support for any reported issues relating to either setup of new products and / or amended products or errors with existing routines. 
• Be responsible for the timely resolution of all issues and correction / migration of any fixes to all global production sites to ensure consistent accurate manufacturing. 
• Ensure accuracy and consistency of setups on a global basis for all automation maintained programmes. 
• Review and monitoring of automation to ensure maximum benefits in each of the Classification: Avery Dennison - Internal operational sites.
•  To maintain a good standard of housekeeping for your own workstation and the department as a whole at all times. 
• To adhere to all health and safety procedures which apply within the department. Requirements