Việc làm cho sinh viên Đại học Sư phạm Kỹ thuật Vinh

Business/System Analysis 

• Work with stakeholders/key end-users to define the detailed business requirement, suggest ideas.
• Prepare the proposal on business enhancement as well as potential product development. 
• Provide consultation to user departments on how to utilize the technology advantage on job automation and/or revenue driver. 
• Analyze users' feedback to measure product's effectiveness and make necessary adjustments.
• Act as the bridge between PM/PO/client and dev team (developers, testers, UI designer) to clarify requirement in both business and system analysis view.
• Work with QC to verify that all requirements of the system are fulfilled.
• Write testing scenarios for UAT, support UAT in testing, verifying bugs/issues with client.

Documentation & Communication 

• Prepare user requirement, workflow, corresponding business process flow, data store requirement, etc. for the development of systems or business processes.
• Discuss/communicate with key users/stakeholders to ensure the requirements fully documented and communicated properly. 

Data Analysis 

• Determine the requirement on data analysis to obtain solid proof on business/technology proposal. 
• Perform analysis and provide a justifiable conclusion. 

Program Rollout 

• Assist PM/PO to roll out new product/service. Such assistance may include project operations - training and coaching to user on how to use the application system, participating in User Acceptance Tes, etc. 

1. Business Analysis
- Provide consultation to user departments on how to utilize the technology advantage on job automation and/or revenue driver. 
- Such requests can be for existing business operations, technology setup. It can also be for proposal on business enhancement, and potential product development. Advice or alternative solution shall also be provided to user department.
- Work with stakeholders/key end-users to define the detail business requirement.
- Prepare the corresponding documents for the result of business analysis.

2. Documentation & Communication
- Prepare user requirement, workflow, corresponding business process flow, data store requirement, etc for the development of systems or business processes. 
- Prepare the proposal on business enhancement as well as potential product development. 
- Discuss/communicate with key users/stakeholders to ensure the requirements fully documented and communicated properly.

3. Data Analysis
- Determine the requirement on data analysis to obtain solid proof on business/technology proposal.
- Perform analysis on the result and provide the justifiable conclusion. 

4. Program Rollout
- Assist program manager/project manager to rollout new product/service. Such assistance may include project operations - training and coaching to user on how to use the application system, participating in User Acceptance Tes, etc. 
- Program rollout may involve the study on appropriate marketing plan, profit and loss analysis, cost control, etc.

• Quản trị và vận hành hệ thống máy chủ, thiết bị lưu trữ của công ty để dịch vụ không bị gián đoạn
• Quản trị và vận hành các hệ thống trên nền tảng Windows server, Linux và Ảo hóa
• Vận hành, quản trị các hệ thống dịch vụ như: Microsoft 365, Active Directory, Exchange server, DNS, DHCP, File server, Print server…
• Hỗ trợ cài đặt, cấu hình, cập nhật và vận hành hệ thống cho các ứng dụng, dịch vụ trong công ty.
• Xây dựng và triển khai các công cụ giám sát hệ thống tập trung ở mức hạ tầng cũng như lớp ứng dụng nhằm cảnh báo sớm khi có lỗi, đảm bảo hệ thống hoạt động ổn định, thông suốt
• Thực hiện việc sao lưu và phục hồi dữ liệu định kỳ
• Theo dõi, phân tích, cảnh báo và chủ động kiểm tra, xử lý khi hệ thống có vấn đề; đưa ra giải pháp xử lý triệt để cho vấn đề
• Nghiên cứu công nghệ, giải pháp cải thiện hạ tầng, triển khai tích hợp các hệ thống thiết bị mới theo yêu cầu
• Quản trị hệ thống Cloud
• Nghiên cứu và phát triển các giải pháp, dịch vụ nhằm nâng cao năng lực hệ thống dịch vụ, đáp ứng nhu cầu mở rộng nhanh của công ty
• Viết tài liệu về việc triển khai và bảo trì hệ thống
• Tham gia hỗ trợ, triển khai các dự án Công nghệ thông tin trong công ty
• Thực hiện các công việc khác theo sự phân công của Quản lý.

• A positive attitude and passion for your job
• Write pragmatic, performant, and testable code
• Own major application features and take responsibility for their maintenance and improvement over time
• Knowledge sharing and mentoring other developers
• Challenge the status quo and come up with new ideas and solutions

TECHNICAL APPLICATION SUPPORT ENGINEER x2 

This role provides technical support contact for Clients seeking technical assistance in maintaining their websites and software systems. The role must be able to work the night shift (if required), be able to perform remote troubleshooting through diagnostic techniques, and determine the best solution or escalate based on the issue and details provided. Good communication skills, basic programming skills, teamwork, customer-centric focus and the ability to work in a fast-paced environment are required.

The main responsibilities of the Application Management Engineer include: 

• Acts as the first point of contact for customer technical issues and manages & troubleshoots issues on website/storage/server/virtual environments based on vendor best practice processes and industry standards
• Be able to reproduce the reported problems, self-investigate the root cause and troubleshoot the issue, or coordinate and follow-up with related stakeholders, and deliver excellent communication until the problem is resolved
• Provides proactive incident management services and incident reports for monitoring and resolving customer technical issues in enterprise environment particularly production web server, application, and infrastructure
• Be responsible for managing a number of customers’ environments across multiple platforms (including Windows, Linux and Virtualised environments)
• Manages escalated infrastructure support issues, coordinates communications with third parties (EpiServer, Avensia Storefront, Azure Cloud, etc) to resolve complex issues and escalating to senior support teams as required
• Be able to work with the development teams to troubleshoot and be able to assist the developers (if required) with website set up, scheduling cron-jobs, database operations, analysing logging information, deployment, and so on
• Participates in managing customer change requests and problem ticket resolution
• Provides periodic performance reviews and suggestions for improvement of the websites/systems using a predefined set of tools
• Provides periodic environment reviews and suggestions for enhancement of monitoring and incident management services or resiliency of environments
• Documents procedures for Operations teams
• Supports and conducts self in a manner consistent with customer service expectations
• Able to work in 3 different shifts with regular rotation
• Day shift:             from 6:00 AM to 2:30 PM
• Evening shift:     from 2:00 PM to 10:30 PM 
• Night shift:          from 10:00 PM to 6:30 AM 

Quality improvement tasks

• Take initiative in improving on reporting, processes, workflow and client outcomes
• Identify possible risks throughout the process and properly communicate to related superiors for solutions
• Study and share new techniques, practice, tools and share for team members
• Take initiative in self-improvement for professional and personal excellence

• Participate in building and developing mobile applications.
• Participate in requirements analysis, application architecture design, application development solution proposal mobile on iOS/Android platforms
• Perform maintenance, update, fix bugs, research new technologies
• Contribute ideas to make the app better and easier to use
• Work across Flutter and Native mobile app development
• Working cross-functionally with design and technology teams to ensure the timely and quality release of product/enhancements
• Perform other related tasks as assigned by the manager

Intratech is a South Korean software company based in District 2, Ho chi Minh, Vietnam.

We are a 3D converting and visualization software development company that provides a range of tools for Windows and Android viewer programs and server-side 3D exporters. 

We are seeking a highly motivated and detail-oriented QA/QC Engineer to join our team and help us ensure that our software meets our high standards of quality.

Your responsibilities:

• Develop and execute manual test cases to verify the functionality and performance of our software products.
• Collaborate with development teams to identify and report software defects, and work with them to resolve issues.
• Document and track defects using our bug tracking system.
• Create and maintain detailed test plans and test cases for new and existing features.
• Develop and maintain a deep understanding of our software products and how they are used by our customers.
• Participate in design and code reviews to identify potential issues early in the development cycle.
• Work with cross-functional teams to ensure that our products meet customer requirements and are delivered on time.

Intratech is a South Korean software company based in D2, Ho chi Minh, Vietnam.

We are hiring a software development coordinator who is responsible for overseeing and coordinating the software development process within an organization. This role may involve working closely with software developers, project managers, quality assurance professionals, and other stakeholders to ensure that software development projects are completed on time, within budget, and to the required specifications.

1. Requirement Understanding
Understanding Requirements: The Technical Coordinator will be responsible for understanding the customer's requirements and translating them into actionable tasks for the development team. This involves collaborating with the customer and development team to identify the goals, scope, and objectives of the project.

2. Work Item Management in Azure DevOps 
Recording & Monitoring work items: You will need to record and track work items based on the developer's written work breakdown structure (WBS) and customer’s feedback and to ensure that all work items are completed within the given timeline.

3. Collaborating with Development Team and QA Team
Collaborating with the development team: You will need to work closely with the development team to ensure that all work items are completed as planned, and to identify and resolve any issues that arise.

4. Monitoring and Reporting
Monitoring and reporting: You will be responsible for monitoring project progress, identifying risks and issues, and providing regular reports to the project/product.

5. Setting Iteration and Delivery Plan
Setting Iteration and Delivery Plan: The Technical Coordinator will be responsible for setting the iteration and delivery plan to meet the delivery plan that is decided with the customer. This includes breaking down the work items into smaller, manageable tasks and scheduling them with the dev team for completion within specific time frames.

6. Delivery Management
Software delivery/deployment-related task/documentation organizing.

About the team

Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our internal employees by providing responsive helpdesk service, stable networks and reliable IT systems.

As a Technical Engineer, you will be responsible for corporate network design and governance, system solutioning and architecture, implementation of various technical solutions to meet corporate requirements, and providing technical support in a fast-paced and demanding environment.

Job Description

• Analyze business requirements, conduct planning and perform installation of office network and system.
• Collaborate with HQ IT engineers and PM to plan and execute new projects.
• Manage office LAN network, wireless network and VPN operation, maintenance and incident.
• Manage office server and system operation, maintenance and incident.
• Maintain detailed technical documentation for team members to review, learn and retrieve relevant information.
• Continuously work on optimizing existing services and explore new technical solutions to address current and future challenges.

We are seeking experienced Database Administrator who have a strong background in SQL Server to join the Workplace Service team at National Australia Bank. You'll effectively manage Service Providers to ensure service stability, service risks are managed effectively and ongoing service health maintained.

Your Job Responsibilities

1. Support the service(s) across the organization.
2. Identifies and addresses risks with the operation of the service.
3. Understands the end-to-end (E2E) technical service(s) including dependent components and infrastructure.
4. Contributes to the identification of issues / incidents / events that impact agreed service KPIs, SLA’s, Service Health as well as any 3rd party Service Providers.
5. Responsible for the successful resolution of critical, high, medium and low problems.
6. Provides technical support and direction across service management processes including, incident, problem, change, configuration, capacity, continuity (DR), availability, asset, monitoring and alerting.
7. Responsible for understanding the required business outcomes for the service and translating those, with input from Business Engagement into Service Improvement Plans - where relevant.
8. Collaborate with Architects and Design Leads to ensure that projects are scoped in accordance with asset roadmaps and strategies.
9. Collaborate with 3rd party service providers, project services and service management to ensure high quality and successful transition of all service(s) changes.
10. Utilise appropriate forums and networks to identify opportunities to leverage asset portfolio capabilities.
11. Ensure adequate communication, knowledge sharing and issue resolution across delivery and support teams.
12. Ongoing Stakeholder Management & management of stakeholder expectations.
13. Ensure appropriate capacity, risk and security monitoring, disaster recovery and business continuity plans are in place across the portfolio, any issues are to be identified and remediated appropriately.
14. Implement and enforce appropriate data quality controls are in place across the portfolio.
15. Another important part of the role is to perform On-Call support, where you will be remunerated accordingly and be part of a team of 7 who are on a rotated roster.

Key challenges:

1. Effectively manage Service Providers to ensure service stability, service risks are managed effectively and ongoing service health maintained.
2. Driving operational & technology change agenda to mature services in line with industry direction.
3. Ensuring service change and service transition is executed flawlessly.
4. Maintain systems at the required service level exceeding the expectations of our customers

Mô tả công việc:

• Thiết kế và thực hiện chiến lược kiểm tra hiệu suất.
• Làm việc với nhóm kiểm thử để phát triển các kế hoạch kiểm tra và các kịch bản kiểm tra hiệu suât.
• Xây dựng test script bằng JMeter / K6 ... (bất kỳ công cụ kiểm tra hiệu suất nào) mô phỏng kịch bản của Khách hàng. Capacity/ Scalability/ Stress/ Load Testing.
• Có kiến thức về AWS Athena / S3, Cloud server, hệ thống Google Data Studio là một điểm cộng.
• Tiến hành kiểm tra hiệu suất hệ thống để đảm bảo độ tin cậy, năng lực và khả năng mở rộng của hệ thống
• Trao đổi trực tiếp với PO, PM... khách hàng để nhận yêu cầu, xác định quy trình làm việc và phương pháp thử nghiệm.
• Phân tích kết quả kiểm tra và phối hợp với nhóm phát triển để sửa lỗi.
• Tạo báo cáo kết quả test để quản lý đánh giá.
• Phân tích nguyên nhân gốc rễ của các vấn đề về hiệu suất và đưa ra các hành động khắc phục.
• Xem xét và đề xuất các cải tiến đối với các quy trình kiểm tra hiện có.

• Xây dựng và phát triển các ứng dụng trên nền tảng Android
• Cùng team lên ý tưởng và giải pháp cho các tính năng mới của ứng dụng
• Sửa lỗi và cải thiện tính năng, hiệu suất sản phẩm
• Phối hợp với các thành viên trong team để vận hành và tối ưu hoá sản phẩm
• Nghiên cứu công nghệ mới, phù hợp với chiến lược sản phẩm
• Chi tiết công việc sẽ trao đổi thêm khi phỏng vấn

The Database administrator role must keep the database up and running smoothly, providing both back-end and front-end data structure accessibility for end-users. Besides, the Database administrator works on implementing new database platforms and migrating databases from on-premises to cloud database services.

Your tasks:

• Proven working experience as a Database administrator (Oracle, MySQL, SQL) for on-premises and cloud database services.
• Design and implement database architecture in accordance with end-user information, needs, and views
• Build database systems
• Define users and enable data distribution to the right user, in the appropriate format and timely manner
• Perform database auditing, optimizing the performance of Database systems.
• Perform operational DBA duties in a complex environment (patching, environment cloning, database cloning, database upgrades, application upgrades, implementing backup and monitoring procedures)
• Minimize database downtime and manage parameters to provide fast query responses
• Determine, enforce and document database policies, procedures, and standards
• Perform regular tests and evaluations to ensure data security, privacy, and integrity

- Work as a part of a team developing applications and services using Agile development methods
- Contribute to team and organizational improvements in process and infrastructure
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant application
- Integration of data storage solutions and create database schemas that represent and support business processes
- Implementation of security and data protection

Thực hiện các dự án theo mô hình Microservices và chịu trách nhiệm viết các thành phần cần thiết cho giao diện Website
Sử dụng Vue.JS, ReactJS
Liên tục cập nhật kiến thức, nghiên cứu công nghệ mới để ứng dụng trong công việc và phát triển sản phẩm của Công ty
Phối hợp với đội nhóm để đảm bảo chất lượng sản phẩm
Phối hợp cùng với người quản lý dự án đề xuất chiến lược phát triển sản phẩm ngắn/dài hạn cho sản phẩm

• Work on a large-scale software product in the front-end web application development project using ReactJS.
• Work in collaborative teams with Singaporean client and building quality code. Help the team to champion software quality and engender technical vision and ensure clients are satisfied.
• Be problem solvers, think through hard problems and work with amazing people to make the reality of the solution.
• Practice agile software development and be a great team player.
• Learn something new every day, work on your great innovative idea with a team to apply to the project.

• Technical Leaders should be flexible enough and be adaptable to the changing and varied work settings.
• Research new technologies, multitasking on multiple web projects with other team members;
• Guide, mentor and develop teams of skilled software engineers
• Build up technical knowledge base of architectural lessons learned, patterns, common libraries
• Technical solution: Interact and work collaboratively with multiple project teams for application architecture and design
• Develop technical proposal
• Writing reusable, testable, and efficient code
• Make technical decisions that constrain the overall design and implementation for the project
• Give advices for system level technical problems
• Willing to build a career path as Software Architect or Technical Manager.
• Other assignments from Line Manager

• Leading projects and team in testing function to ensure the quality of the project upon release
• Guide, mentor and develop teams of skilled testing  
• Communicate with the developer/client to clarify requirements.
• Work closely with the development team to design testing strategies.
• Develop test artefacts: test viewpoint, test matrix, test data, test cases, etc.
• Ensure software applications meet Customers’ requirements and contribute to the quality improvements.
• Raise issues to the supervisor in a timely manner.
• Lead in researching and coaching new technology for growing up subordinates’ testing skill.
• Report to DM/PM/PL on a daily or weekly basis.