Middle/ Senior Business Analyst (Database/ SQL)

MAIN RESPONSIBILITIES

• Be a main contact point for system operations and business analysis in Distribution/Transfer Agent Operations team
• Help in daily operations of Distribution/Transfer Agent team from the system perspective
• Work closely with other departments including IT, Data Management and Digital Distribution and external vendors to gather and crystallize requirements from viewpoints of Distribution/Transfer Agent Operations
• Build and maintain a detailed backlog of epics, user stories, test cases with comprehensive acceptance criteria to turn business requirements into actionable development specifications
• Define features and product enhancements that meet business objectives and problems that target users are faced with
• Support the engineering team throughout the delivery process to iron out ambiguity or complexity
• Wireframe features to convey high-level interactions, user journeys and information architecture requirements to designers and engineers
• Create flow diagrams to get to grips with process issues, bottlenecks and guide other team members in their understanding of the subject matter