Network Engineer Support (Junior/Fresher)

HOIIO. Ho Chi Minh

Địa chỉ làm việc: 40 Phạm Ngọc Thạch, District 3, Ho Chi Minh

Hết hạn ngày: 15/06/2023

ID: job196811

Mô Tả Công Việc

As the company expands into more markets across the region, we are looking for Technical Support to join the business Technology Operations team. The candidate is responsible for working on operations, and support tickets

Assisting partners and customers with technical support inquiries by responding to tickets promptly.
Testing, troubleshooting, and deploying VoIP equipment such as SBC, IP-PBX, and SIP Trunk.
Working with Hardware Providers to test and ensure their products comply with us.
Working with Telco partners to launch the SIP Trunk.
Opportunities to work on core product development, integration development, and other project implementation.

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Yêu Cầu Công Việc

Essential
- Requires good knowledge of networking fields such as TCP/IP, SSL/TLS, LAN/VLAN, MAC address, Firewall, NAT, IPv4, IPv6, Switching/Routing, as well as Router/Switch/Firewall configuration.
- Strong troubleshooting skills with Traffic/Log Analysis tools like Wireshark, Traceroute, and HOMER are necessary.
- Understanding of release management process and support process of the application development
- Can-do attitude, and high responsibility.
Desirables
- Good command of English.
- Experience QA procedure is a plus
- Having a CCNA certifications is a plus
- Having VoIP knowledge is a plus

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Hình thức

Fresher

Quyền Lợi

We only hire top talents from top universities, and we always create equal opportunities for everyone to shine.

On hiring newcomers, we’d rather need a fast learner with little experience yet positive attitude than those who have a lot of experience but failed our attitude test.

We also believe that A players can only work with A players, they can’t stand B players. And we commit ourselves to create an environment where everyone constantly competes for the best.

All the benefits of employee under Vietnam Labor Law.
14 days annual leaves
Private healthcare insurance from the company.

Mức lương

Thỏa thuận

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10.7821356
Địa chỉ làm việc 40 Phạm Ngọc Thạch, District 3, Ho Chi Minh
Ngày đăng tuyển 15/03/2023
Vị trí Junior
Ngành nghề Software Engineer
Loại công việc Fresher
Nhà tuyển dụng HOIIO.
LIÊN HỆ A cloud communication platform built for the agile professionals
Email: [email protected]

Hoiio is a software company and provide cloud communication and apps to businesses on a subscription and usage based business model. We are founded in Singapore in 2007 and have expanded regionally with offices in Malaysia, Hong Kong and Vietnam.

We are a firm believer in cloud technologies and its ability to empower a new era of agile businesses and have invested over 8 years of research and development into our awards winning agile cloud platform.

Come join us as customers, partners and colleagues to empower agile businesses!