Việc làm cho sinh viên Đại học Bách Khoa - ĐHQG TPHCM

• Implementation project & operation of Salesforce CRM & Marketing Cloud to meet evolving business needs
• Configure and customize the Salesforce platform to the specs of a company’s needs
• Train and educate other staff on best practices and proper data entry in Salesforce
• Automate sales and marketing processes
• Lead User Acceptance Testing (UAT)
• Clean up CRM data within Salesforce
• Create reliable integrations with Salesforce and other programs like Outreach and Salesloft
• Map out customer journeys and translate them into Salesforce
• Audit data to uncover data integrity issues and/or opportunities for process improvement
• Create dashboards and reliable reports for key stakeholders that help drive strategic decision making

• Responsible for developing programs and automated processes to cleanse, integrate and evaluate large datasets from disparate sources and implement business logic to build data warehouse to serve business functions including BI dynamic reports and other applications requested by business operations
• Responsible for working with other stakeholders to support data pipelines, convert data models to data products
• Obtain and integrate data and information from various sources into the centralized platforms, solutions, and statistical models
• Write scripts and ingest raw data to build and maintain optimized data pipelines and ETL solutions as business support tools in providing analysis
• Ensure data assets are organized and stored in an efficient way so that information is easy to access and retrieve
• Identify and resolve performance and capacity issues
• Establish and maintain backup and recovery processes
• Maintain associated non-referential data
• Manage user rights and permissions.

EQuest hiện là một trong những cơ sở giáo dục tư thục lớn nhất Việt Nam với hơn 120.000 sinh viên theo học hàng năm tại các trường thành viên của chúng tôi, bao gồm các trường K-12, trường đại học và tổ chức dạy nghề, trường ngoại ngữ, cũng như các nền tảng Edtech khác nhau.

EQuest is currently one of the largest private education institutions in Vietnam with more than 120,000 students enrolled annually in our member schools, including K-12 schools, universities and vocational institutions, foreign language schools, as well as various Edtech platforms.

EQuest đang tìm kiếm ứng viên tiềm năng cho vị trí Executive, IT Infrastructure Support với nội dung chi tiết như sau:

EQuest is looking for potential candidates for the position of Executive, IT Infrastructure Support​ with the following details:

• Quản trị hệ thống mạng, máy chủ của tập đoàn và các đơn vị thành viên.

Controlling the corporation's and its member units' servers and network systems.

• Hỗ trợ người dùng các vấn đề liên quan đến mạng/máy chủ

Assist consumers with network and server problems.

• Lên kế hoạch bảo trì và nâng cấp hệ thống định kỳ

Arrange routine system upkeep and upgrades.

• Giám sát, đảm bảo hoạt động của hệ thống

Monitor and ensure the operation of the system

• Xử lý các công việc khác được giao

Handle other assigned tasks

Our core architecture is distributed on more than 20+ data centers, is able to process terabytes of new digital assets every day, and deliver billions of files every month.

Our team is growing and we have an opening for a Mid to Senior level Back-End QA.

• Explore and work on our products in pursuit of identifying problems that will be important for our customers, especially using the headless version of Filerobot

• Support, help defining and implementing quality assurance practices and procedures for the company’s back-end software development team

• Design, code and implement tests of APIs and various backend systems in automated testing tools (standard and in-house test platforms)

• Work with all of our teams and mainly with the Back-End team to develop acceptance criteria in the context of our deployments / upgrades related to new Front-End features

• Write test documentation such as test cases and scenarios in an internal documentation system, and train/mentor developers to avoid repeating issues

What we offer

• A dynamic work environment in a fast growing Startup

• A goldmine of knowledge in the B2B Cloud space for cross-development: you want to learn to code or to launch a web marketing campaign, no problem!

• Humble but hungry work atmosphere: to become a rockstar, you have to be surrounded by rockstars!

• Work in an international team

• A workplace where you can have an impact and make a difference within the business but also to the web/app experience of hundreds of millions users around the globe.

- Daily optimize and tracking campaign, bring real results for client and profit for company.
- A/B test ads to gain both quality and quantity KPI.
- Daily & weekly report for client if required and at the end of campaign.
- Follow up and recognize abnormal index, raising and finding solutions with team.

• Be a trusted information owner to Business Partners of ZaloPay
• Work closely with internal Data Services team and & business, product, tech departments to develop and expand ZaloPay’s reporting capabilities.
• Take initiative in designing visualizations that anticipate business users’ need and help them make better decisions.
• Produce scalable solutions for automated dashboards and reports so that business users can quickly and accurately see how key business metrics are performing.
• Work closely with cross-functional stakeholders, provide visibility & insightful analysis outcomes to optimize business processes & improvements.

• 5+ years of proven hands-on Java Software Development experience
• Strong programming skills (Java, Kotlin, etc.), with a demonstrated ability to write high-quality and testable code.
• Strong with important programming principles: SOLID, DRY, KISS, YAGNI
• Strong Computer Science fundamentals (with knowledge of Architectural Patterns, Distributed Systems)
• Experience with container technology (docker, kubernetes), micro-services, big data processing (kafka,…), monitoring toolsets (E.g. Loki, Prometheus, Grafana, Sentry) is a BIG PLUS
• Experience with CI / CD (Jenkins, Gitlab CI / CD, Circle CI, etc…)
• Experience using relational databases (Postgres, MySQL)
• Experienced in handling high-volume data is a big plus
• Strong understanding of data structures and algorithms.

- Tham gia xây dựng, triển khai, phát triển các ứng dụng cho Cty và Khách hàng.

- Tư vấn quy trình, giảp pháp, chức năng về phần mềm cho khách hàng …

- Launching các sản phẩm do team giải pháp làm ra.

- UAT, Demo phần mềm. đào tạo người dùng cuối.

- Kết hợp với trưởng phòng và team code để xây dựng các sản phẩm phần mềm phù hợp với mong muốn và nhu cầu của khách hàng và thị trường.

I. Job Description:

KFC Vietnam is currently seeking an experienced Business Analyst with a proven track record in product ownership. This role will have you working at the intersection of our core business, e-commerce, and fintech initiatives. You will be the driving force behind our strategic product decisions, helping us optimize our business model and thrive in an ever-evolving retail landscape.

II. Responsibilities:

1. Draft and articulate in detail business requirements, functional specifications, and software specification requirement documents.

2. Assume the role of a Product Owner, collaborating closely with cross-functional teams to drive product development from conception to execution.

3. Analyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by existing and proposed software.

4. Conduct gap analyses to identify areas for improvement or enhancement in our current business processes and systems.

5. Translate stakeholder needs into new product features, developing user stories and prioritizing product backlog.

6. Collaborate with the IT and development teams to ensure that requirements are understood and customer value is delivered.

7. Conduct market research, identifying opportunities and trends in the F&B retail, e-commerce, fintech, and online business models.

8. Contribute to the strategic vision and roadmap of our digital products, providing thought leadership and driving innovation.

9. Liaise between the business and IT, facilitating communication and collaboration to ensure the successful execution of projects.

10. Maintain and prioritize a product backlog, incorporating user stories and changes in the market landscape to keep our products competitive and innovative

What this role entails

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Generate new leads, identify and contact decision-makers, screen potential business opportunities

• Arrange business meetings with prospective clients

• Promote the company’s products/services address or predict clients’ objectives, deliver innovative solutions to customers

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

Strategy Execution:

• Support in market research, competitors research, and user research activities (both primary and secondary)
• Support in brainstorming and defining product position that adheres to the business objectives. Orchestrate other departments in strategy/ tactics planning to ensure the product position is well-understood and translated into actions.
• Support in business modelling and synthesizing information into reliable deliveries, ready for presentation to senior executives and heads of departments.

Operation Excellence:

• Support business operation activities to ensure timely operational deliveries.
• Represent the business team to take prompt coordination action for arising product operation issues reported by the Customer Service team or Technical team.
• Work with the growth marketing team to cross-check and quality-check monthly promotional campaigns and communication tactics.
• Coordinate with the internal team to ensure product consistency with business objectives.
• Synthesize monthly budget plans and monitor actual spending. Understand and be able to calculate key cost metrics to prove budget effectiveness (e.g., CPU, CAC, etc.)
• Track business metrics and support in data cleaning and data analysis for bi-monthly/ monthly business reports.
• Support other tasks in working with the internal team and partners.

Business Analyst (BA) assists in the identification and analysis of business requirements and systems specifications. He/she conducts feasibility studies and analysis on the risk and benefits of proposed solutions. The BA analyses systems and processes to identify enhancement opportunities to resolve system gaps, evaluates the ability of an existing system to support proposed changes, and identifies systems deficiencies and performance gaps.

The BA is knowledgeable of techniques to elicit and manage requirements, as well as software development models including Agile methodologies. He/she is also familiar with requirements life cycle management, analysis planning and monitoring, requirements analysis and design definition. He/she possesses an analytical mind, able to see interlinkages with system solutions and usability, adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

Key tasks:

• Assist in identifying and in-depth analysis business needs and system requirements, translating business requirements into functional specifications.
• Conduct feasibility studies on proposed solutions, provide analysis to support the development of business cases
• Conduct analysis on the risk and benefits for the proposed solutions
• Creating comprehensive, well-thought-out lists of requirements to present to the executives in the corporation
• Analyze systems and processes to identify enhancement opportunities to resolve system gaps
• Evaluate the ability of an existing system to support proposed changes and identify systems deficiencies and performance gaps
• Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
• Preparing detailed functional specifications for required development activities
• Act as the liaison between users and technical staff throughout the solution implementation cycle
• Develop test plans and test cases, document post-test evidence of expected results or defects.
• Coordinate training for new users, UAT, integration testing in accordance with the implementation plan
• Creating data-driven reports in order to reflect the current state of the business’s operations accurately
• Effectively communicate your insights and plans to cross-functional team members and management

• Xây dựng và quản lý MIS, phân tích dữ liệu và hành vi khách hàng
• Phân tích hoạt động kinh doanh và chất lượng dịch vụ của Ngân hàng số, hành vi thói quen tiêu dùng của khách hàng số.
• Cung cấp insight cho các bộ phận liên quan của ngân hàng số
• Báo cáo và chịu trách nhiệm công việc trực tiếp trước Giám đốc dữ liệu số
• Thực hiện các nhiệm vụ khác theo chỉ đạo của cấp Quản lý phân công

1. Phát triển và thử nghiệm phần mềm theo nhu cầu;
2. Xây dựng hệ thống backend in-house và phát triển tiếp theo mã nguồn có sẵn;
3. Xem xét và đánh giá chất lượng mã nguồn của outsource/ vendor.

The opening is for Presales of Oracle NetSuite:

• Research and understand the features and functionalities of Oracle NetSuite products in order to introduce and consult customers.
• Plan and prepare reports and documents presenting solutions, implementation costs, service quality, and other evaluation criteria.
• Work and interact with customers to collect information about their needs and requirements, provide appropriate solutions, and advise on the company's products and services.
• Advise and answer customers' questions about the company's products and services.
• Participate in the negotiation process and persuade customers about the Oracle NetSuite ERP solution and provide technical support to the sales team.
• Support the implementation team during the ERP project implementation, including providing solutions, proposing improvements, and monitoring the implementation process.
• Ensure that the solutions implemented meet customer requirements and quality standards.
• Participate in the analysis of requirements, surveying customer needs, and proposing appropriate solutions for Oracle NetSuite ERP.

• Quản lý bộ phận IT, đề xuất các kế hoạch cho ban giám đốc về mảng CNTT.
• Tham gia các dự án phát triển phần mềm về các ứng dụng công nghệ thông tin trong công việc nhằm tăng hiệu suất công việc.
• Thiết lập và quản lý hệ thống máy chủ cục bộ, mạng nội bộ, internet, wifi, camera,…
• Quản lý các phần mềm ứng dụng trong việc quản lý công việc
• Quản lý hệ thống website của công ty chuyên nghiệp và hiệu quả.
• Backup dữ liệu file server, hệ thống website.
• Hỗ trợ IT cho các sự kiện của công ty tổ chức.

1. MỤC ĐÍCH CÔNG VIỆC: Phát triển ứng dụng đảm bảo yêu cầu hoạt động kinh doanh của Tổng Công ty.

2. NHIỆM VỤ:

• Phân tích, thiết kế kiến trúc và lập trình phần mềm theo các dự án hoặc theo yêu cầu phát triển phần mềm liên quan.
• Viết các tài liệu theo quy trình phát triển phần mềm.
• Kiểm tra, đánh giá chất lượng ứng dụng/phần mềm sau khi lập trình xong
• Thường xuyên cập nhật các kỹ thuật công nghệ mới để kịp thời đáp ứng vào việc thiết kế và phát triển các ứng dụng CNTT.
• Phát triển, cải tiến quy trình, tính năng của ứng dụng/phần mềm tốt hơn.
• Xây dựng các thư viện, công cụ để tái sử dụng cho việc phát triển các ứng dụng sau này.
• Thực hiện các công việc khác theo sự phân công, chỉ đạo của cấp quản lý trực tiếp, của lãnh đạo phòng khi có nhu cầu.

3. QUYỀN HẠN

• Tham mưu cho Giám đốc/ Phó GĐ HTTT về công tác quản lý, xây dựng và phát triển các ứng dụng. Đề xuất thiết kế, phát triển các ứng dụng theo xu hướng dịch chuyển số đáp ứng và đảm bảo an toàn thông tin.
• Chủ động thu thập thông tin, nghiên cứu và đề xuất các biện pháp nâng cao hiệu quả của công tác được giao và công tác CNTT chung của Ban
• Chủ động liên hệ, thu thập, trao đổi thông tin với các ban, đơn vị thành viên trong Tổng Công ty và các cá nhân, tổ chức bên ngoài liên quan đến công tác được giao để thực hiện nhiệm vụ

• Manage operation and performance of CRM tools
• Make recommendations on tools, techniques, or processes to enhance service quality and help the organization achieve long-term successes.
• Transfer data into information, information into insight and insight into business decisions
• CRM system maintenance: monitor and resolve issues in a timely manner; ccollaborate with IT team for needed enhancement.
• Data analyst: interpret CRM data, analyze results using statistical techniques and provide reports, suggestion for improve data using efficiency
• Assist for CRM tool users