Mô Tả Công Việc
You will be a key member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services.
What you will be doing:
- Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, messaging and collaboration, enterprise mobility, desktop virtualization, end-point security, patch management, and enterprise back-up.
- Responsible for planning, designing IT solutions in the scope of EUC.
- Oversee end-to-end implementation of IT solutions, along with change management activities.
- Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
- Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
- Provide third level support for incidents and problems in designated areas of expertise.
- Any relevant ad-hoc duties such as develops scripts, PowerShell Scripts for automation.
- This is an individual contributor role.
Yêu Cầu Công Việc
- Degree in computer engineering, computer science or equivalent.
- Experience in a managing IT infrastructure.
- Good working knowledge in Okta Identity Engine, Microsoft Intune and JAMF, Desktop Virtualization & Cloud Based Infrastructure.
- Broad technology experience encompassing architecture, infrastructure, and IT operations.
- Ability to apply the latest technology best practices and trends in delivering IT services, and in establishing the overall direction and control of the IT function.
- Ability to produce technical design for an IT solution and develop strategy for implementation.
- Enterprise Architecture or Microsoft Certification preferred.
- Exposure to ITIL v3 (Incident, Problem & Change management) preferred.
- Ability to work independently, multi-task, and take ownership.
- Excellent Communication – verbal and written.
Hình thức
Quyền Lợi
HR benefits
- Competitive salary
- Salary band per level and employee benefits are reviewed once per year
- 13th month salary pro rata depending on the employee’s length of service (within a calender year), paid with the December salary
- Monthly lunch allowance: 700,000 VND/employee
- Parking: GFT covers the monthly parking fee for employee motorbikes
- Performance evaluation is once per year, for 2 purposes:
> Performance bonus > Salary increments
Talent retention policy (Retention bonus)
- 2-year anniversary = 0.5x monthly salary
- 3-year anniversary = 1x monthly salary
- 5-year anniversary = 2x monthly salary
- Paid with salary of month of anniversary.
Health care
- Private health insurance: including accident, outpatient, in-patient, maternity, and dental for all permanent employees who pass 2-month probation.
- Optical: expense claim for eyewear
- Annual health check-ups.
Vacation
- Maximum 18-day vacation leave/year (with the ability to carry over 05 days till 31st March of the following year)
- Adding one more annual leave day for each two-year anniversary.
Healthy lifestyle
- Sports and hobby clubs: company has an annual fund for fitness activities, which is allocated per month as team’s vote.
- Range of healthy snacks, tea, coffee, milk and beer on tap:
> Tea, coffee and milk are available at pantry area – WeWork
> Beer is available at pantry area – WeWork
> Snack is available in GFT office.
Social
- Company townhall: each 6 weeks
- Monthly team lunch at restaurants
- Monthly team engagement activities: one activity per month
- CSR activities: as per company’s CSR guideline and practice
- Hackathon: once per year
- Onsite tour/training courses at other GFT offices and client’s destination overseas (where applicable).