IT Support Analyst (Frontend)

Địa chỉ làm việc: 29A Nguyen Dinh Chieu, District 1, Ho Chi Minh

Hết hạn ngày: 08/09/2023

ID: job255768

Mô Tả Công Việc

As our IT Support Analyst, you will assist our employees with the installation, configuration, and ongoing usability of laptop computers, mobile phones, peripheral equipment, and software within established standards and guidelines. This will include supporting the growing UK region in addition to employees located remotely around the Globe. Our IT Support Analyst will also be able to resolve technical problems with desktop computing equipment and software.

Assisting employees with their computer laptop systems
Providing computer support services both for software and hardware
Testing computers and ensuring that computer systems are functioning properly
Physical setting up of computers and software system installation for various computer applications and programs
Identifying and solving any problems that affect computer operating systems
Individual assessments of computer systems to identify the problem(s)
Help in the examination of network servers equipment and maintenance
Maintenance and upgrading of computer systems or offering recommendations on upgrades needed
On-going training of our employees and through our induction program
Maintaining other computer peripheral devices such as printers and solving printing problems if they arise

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Yêu Cầu Công Việc

Good English both verbal and written skills
Detail-oriented and enjoys maintaining and improving on technology processes
Be able to follow through tasks to completion and has good time management skills and is comfortable taking the initiative and solving problems – you are a go-getter
Will readily jump in to help with large projects, but is equally happy with daily tasks and believes that no project is too small to do well
Interested in assisting GFT’s company culture efforts: you are caring, collaborative, creative, courageous, and committed
Have excellent interpersonal and communication skills and is experienced and enjoy dealing with clients/users at all levels.
Be able to prioritize and multi-task.
To succeed in this role you will be self-motivated with good organizational and time management skills to effectively cover all areas of responsibility.
Skills Required In The Following Areas: Desktop, Windows 10, Microsoft Office 365, MacOS, Apple iOS (iPad & iPhone)

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Hình thức

Full-Time

Quyền Lợi

HR benefits

Competitive salary
Salary band per level and employee benefits are reviewed once per year
13th-month salary prorated depending on the employee’s length of service (within a calendar year), paid with the December salary
Monthly lunch allowance: 700,000 VND/employee
Parking: GFT covers the monthly parking fee for employee motorbikes
Performance evaluation is once per year, for 2 purposes:
> Performance bonus > Salary increments

Talent retention policy (Retention bonus)

2-year anniversary = 0.5x monthly salary
3-year anniversary = 1x monthly salary
5-year anniversary = 2x monthly salary
Paid with salary of month of anniversary.

Health care

Private health insurance: including accident, outpatient, in-patient, maternity, and dental for all permanent employees who pass 2-month probation.
Optical: expense claim for eyewear
Annual health check-ups.

Vacation

Maximum 18-day vacation leave/year (with the ability to carry over 05 days till 31st March of the following year)
Adding one more annual leave day for each two-year anniversary.

Healthy lifestyle

Sports and hobby clubs: company has an annual fund for fitness activities, which is allocated per month as team’s vote.
Range of healthy snacks, tea, coffee, milk and beer on tap:
> Tea, coffee and milk are available at pantry area – WeWork
> Beer is available at pantry area – WeWork
> Snack is available in GFT office.

Social

Company townhall: each 6 weeks
Monthly team lunch at restaurants
Monthly team engagement activities: one activity per month
CSR activities: as per company’s CSR guideline and practice
Hackathon: once per year
Onsite tour/training courses at other GFT offices and client’s destination overseas (where applicable).

Mức lương

Thỏa thuận

Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy phản ánh với chúng tôi.

10.7763897
Địa chỉ làm việc 29A Nguyen Dinh Chieu, District 1, Ho Chi Minh
Ngày đăng tuyển 08/06/2023
Vị trí Middle
Ngành nghề Software Engineer
Loại công việc Full-Time
Nhà tuyển dụng GFT Technologies Vietnam
LIÊN HỆ Building technology to revolutionise the Digital Banking with Cloud engineering.
Email: [email protected]
ĐT: 0711620420

Working at GFT Vietnam

GFT is driving the digital transformation of the world’s leading companies in the financial and insurance sectors, as well as in the manufacturing industry. As an IT services and software engineering provider, GFT offers strong consulting and development skills across all aspects of pioneering technologies, such as cloud engineering, artificial intelligence, mainframe modernization, and the Internet of Things for Industry 4.0.

With its in-depth technological expertise, profound market know-how, and strong partnerships,
GFT implements scalable IT solutions to increase productivity. This provides clients with faster access to new IT applications and innovative business models, while also reducing risk.

Founded in 1987 and located in more than 15 countries to ensure close proximity to its clients, GFT employs 6,000 people.

Big enough to deliver, small enough to care.

This motto applies not only to our projects but also to our work at GFT. We offer the advantages of a globally connected group of companies, combined with the benefits of a medium-sized company. At the same time, we offer a very international environment, the opportunity to work abroad (6,000 colleagues).